Política de envío

Shipping Policy Order Processing All orders are processed on the next business day after payment confirmation. Orders placed on weekends or holidays will be processed on the following business day. Shipping Rates and Delivery Estimates Shipping fees are calculated at checkout and depend on the destination and shipping method selected. Estimated delivery times are as follows: • Standard shipping: 3 to 5 business days. • Express shipping: 1 to 2 business days. Order Tracking You will receive an email with a tracking number once your order has been shipped. You can track your order’s progress on the carrier’s website. International Shipping We offer international shipping. Delivery times vary depending on the destination and may take between 7 to 15 business days. Please note that customs duties, taxes, or additional fees may apply depending on the destination country’s customs policies. These charges are the responsibility of the customer. Delivery Issues If your order does not arrive within the estimated time frame, please contact us at hanisetboutique@gmail.com. We are not responsible for delays caused by circumstances beyond our control (e.g., weather conditions or customs clearance). Return Policy for Shipping • If an order is returned due to an incorrect address provided by the customer, the customer will be responsible for covering the reshipping costs. • If the order is returned to the sender and the customer does not wish for it to be resent, only the product cost will be refunded, excluding shipping fees. • If the package does not arrive and it is determined to be the carrier’s error, we will work with you to resolve the issue or refund the order. If you have any questions about this policy, please don’t hesitate to email us at hanisetboutique@gmail.com.